Delete through the app
- Sign in to your TeacherMate account.
- Open the profile and settings section.
- Select “Delete account”.
- Read the warning and confirm using “Delete”.
If you cannot sign in, use the email method below. Logging out or uninstalling the app does not delete the server account.
Request deletion by email
- Email teachermate@yandex.ru with the subject “TeacherMate personal data deletion”.
- Provide your account email or Telegram username used to sign in. Where possible, write from the email linked to your account.
- State whether you want the whole account or specific data deleted, and provide a reply address.
We may ask for proportionate proof of account ownership to avoid deleting someone else’s data. Do not send one-time codes, tokens, passwords, bank credentials or document scans without a separate justified request.
Data covered
A request may cover your account and profile, student and group records, lessons, homework, payment marks, related statistics and other personal data relating to you. You may also request correction, restriction or withdrawal of previously given consent.
If a teacher entered your information and you have no account, you can still contact this address. Supply only what is needed to find the record; do not send other students’ information. Where needed, the request is handled with the teacher who determines the processing purposes.
Deletion deadlines and permanence
When a request is submitted through the app, the account and associated personal data are deleted immediately after the user confirms the request. Requests sent to teachermate@yandex.ru are fulfilled within 30 calendar days of receipt. Any shorter deadline required by law applies.
Deletion is permanent: the account and deleted data cannot be restored. Before submitting a request, lawfully save any information you need.
If retaining particular records is mandatory by law, only the necessary information is kept for the legally required period with restricted processing. The reply explains any such exception and its legal ground. This does not permit restoring a deleted account. Deletion requirements cover relevant stores and backups subject to mandatory law; a deleted account is not restored from a backup to resume service use.
Copies outside TeacherMate
Check and separately remove lessons previously exported to a device calendar or synced with Apple, Google or another provider. Telegram messages and app-store data follow those services’ rules. Browser or device settings can clear local caches and preferences.
Operator contact
Anatoliy Nikolaevich Roslyakov (Russian legal name: Росляков Анатолий Николаевич) · teachermate@yandex.ru.
See the Privacy Policy for processing details and your rights.